Shipping &
Unloading Policy
Shipping &
Unloading Policy
|
If you require any of these services you must request them at the time of your order. |
INSPECT YOUR DELIVERY!
| It is your responsibility to inspect your delivery. You must check for damage and you must check that you are receiving the exact item you ordered. When you sign the Bill of Lading, a legal document, you are accepting the delivery in good condition and you have received what you ordered. |
| A
25% restocking fee and freight costs will be charged for any order that
is cancelled after the order has shipped and for refusing or returning
any order for any reason.
All
returns must in the "Original Carton" with the "Original Packaging Material."
Any order canceled after your credit card is (approved) but before shipment occurs will be subjected to a $100 cancellation fee or 10% of the order amount, whichever is greater. A return authorization number is required for any returns. Thank You! |
CHECK YOUR DELIVERY If it is damaged, refuse it. If you accept it, its yours! To protect yourself from concealed damage. Inspect
your shipment
Freight
Companies
|
Unloading Instructions: AT THE TIME SHIPMENT IS RECEIVED
- Observe entire shipment for visible damage and correct amount of pieces.
- Make notation of shortage or damage on all copies of the freight bill.
- Sign for the number of pieces, not the number of skids
- Unpack cartons immediately to check their contents for possible damage.
- If damage (hidden or concealed) is discovered, save the carton, request inspection report immediately from the carrier. Follow up request in writing, and call our office.
- Concealed damage must be reported and inspection requested within 5 days.
DO NOT RETURN DAMAGED ITEMS
WITHOUT PRIOR WRITTEN AUTHORIZATION
- Please be sure to have enough help and/or the proper equipment for unloading merchandise upon delivery. Truck drivers provide delivery service and are not required to provide assistance unloading.